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ThreatDown DNS Filtering explained

ThreatDown DNS Filtering adds DNS-layer blocking to the ThreatDown agent you already run for endpoint protection, so malicious and unwanted sites are stopped at the lookup and managed from the same console.

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In short

ThreatDown DNS Filtering is the DNS filtering module from ThreatDown, the business brand of Malwarebytes. It blocks malicious websites and categories you choose, such as gambling or adult content, at the DNS lookup. It is an optional add-on available with all ThreatDown bundles, runs through the ThreatDown agent and is managed in Nebula or OneView.

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What ThreatDown DNS Filtering is

ThreatDown is the name Malwarebytes uses for its business security products, so you will also see this module called Malwarebytes DNS Filtering on older quotes. It is one of several modules that run on the single ThreatDown agent, alongside endpoint protection, EDR, vulnerability and patch management and others.

DNS filtering checks each lookup a device makes against threat intelligence and category lists and refuses to resolve the ones you do not want, so the connection does not start. ThreatDown positions it in three ways:

  • Enhance security: stop staff reaching malicious websites that could lead to a phishing or ransomware attack
  • Enforce policies: block prohibited sites such as adult content, gambling and piracy, and restrict non-productive ones such as gaming, social media and video streaming
  • Support compliance: limit access to categories of website where your obligations call for it

Because it works on the lookup, it covers every application on the device rather than one browser. It complements the agent's other protection: DNS filtering stops the visit, and endpoint protection deals with anything that arrives another way. For the general idea, see what DNS security is.

Nebula, OneView and how it is bought

ThreatDown has two consoles, and DNS Filtering is managed in whichever you use:

ConsoleWho it is forDNS Filtering
NebulaOrganisations managing their own security in a single-tenant consoleManaged as a module alongside endpoint protection and EDR
OneViewIT providers managing many customers from a multi-tenant consoleManaged per customer site; this is how we supply ThreatDown

On ThreatDown's own pricing, DNS Filtering is an optional add-on available with all ThreatDown bundles: Core, Advanced, Elite and Ultimate. ThreatDown's requirements say that outside a bundle you need an active Incident Response, Endpoint Protection or EDR subscription as well as the DNS Filtering module, so it is designed for devices already running ThreatDown endpoint security.

In OneView, ThreatDown's requirements also accept an active Ultimate bundle subscription in place of the separate module. Forever Systems supplies ThreatDown through OneView, and DNS Filtering is added to the devices you choose; billing details are confirmed at quote. See ThreatDown DNS Filtering licensing on our licensing site for more.

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Requirements and supported devices

ThreatDown publishes specific requirements for the DNS Filtering module, and they are worth knowing before you switch it on:

AreaWhat ThreatDown's requirements say
WindowsWindows 11 and Windows 10 version 1607 or later; Windows 11 on ARM
macOSmacOS 11 Big Sur and the later versions ThreatDown lists; Macs need a system extension and a certificate allowed
Windows ServerWindows Server 2016, 2019, 2022 and 2025; not recommended on Internet Information Services (IIS) or other web servers, where it may block communications
Encrypted DNSDNS over HTTPS or Secure DNS must be disabled in browsers and operating systems for DNS filtering to work properly
ProtocolOnly UDP DNS traffic is supported
Allow and block listsFully or partially qualified domain names (such as mail.example.com or example.com), not single-label names

The encrypted DNS point matters most. If a browser is left to send its lookups over HTTPS to a public resolver, the module cannot filter them, so DoH needs to be turned off centrally through Group Policy or your device management tool. That is in line with the NCSC's advice for protective DNS; see should you block DNS over HTTPS? and the browser setting explained on our secure DNS page.

On Macs, approve the system extension and certificate in advance through your MDM so users are not prompted. ThreatDown updates this list from time to time, so we check the current version with you when we scope.

Who it suits

ThreatDown DNS Filtering is a good fit when:

  • you already run ThreatDown (or Malwarebytes) endpoint protection and want web protection without another vendor or console
  • you have small offices without a firewall-based web filter
  • staff browse from home networks and you want filtering applied by the agent on the device rather than by an office firewall
  • you need a straightforward answer to questionnaires that ask whether you filter web access

If you need page-level filtering, TLS inspection or cloud app controls, DNS filtering on its own is not enough: read DNS filtering vs URL filtering and look at a secure web gateway. If you do not run ThreatDown endpoint security at all, compare standalone services on our DNS security solutions page.

Schools should note that DNS filtering may not meet every expectation in the Department for Education's filtering and monitoring standards on its own; see web filtering for schools.

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DNS Filtering, browser phishing protection and EDR

ThreatDown customers sometimes ask why they need DNS Filtering when other ThreatDown features already deal with phishing and malware. The layers do different jobs:

LayerWhere it actsWhat it catches
DNS FilteringAt the DNS lookup, for every application on the deviceKnown malicious domains and content categories you choose, before any connection starts
Browser Phishing Protection (part of Core and above)Inside the browserSites with malware and phishing as pages are opened
Endpoint protection and EDROn the device's files, processes and behaviourMalware that arrives by any route, and suspicious activity after it runs

DNS Filtering adds two things the others do not: it applies to applications other than the browser, and it lets you enforce an acceptable use policy by category. Running all three gives you defence in depth from the same agent and console. For the threats DNS filtering is best at stopping, see DNS attacks, including DNS tunnelling and command-and-control traffic.

How we deploy it

  1. Scope: confirm which devices run the ThreatDown agent, which operating systems they use and which groups need different policies.
  2. Turn off unmanaged encrypted DNS: set browser and Windows DoH policies centrally, and pre-approve the macOS system extension and certificate.
  3. Agree the policy: threat categories blocked for everyone, content categories by group, and how staff ask for a wrongly blocked site to be allowed.
  4. Pilot: apply the policy to a small group, check business sites and apps, and keep it off internet-facing web servers.
  5. Roll out and review: extend to everyone and keep categories under review.

ThreatDown's wider endpoint range is covered on our Cloud Security site under ThreatDown. Contact us to add DNS Filtering to your ThreatDown devices or to compare it with other options, and ask us for a quote.

How Forever Systems helps with DNS security

We are an independent UK IT and cyber security provider and a Cisco Partner. We supply Cisco Umbrella and Cisco Secure Access DNS Defense, and a range of other DNS filtering options, so we can recommend what fits rather than one answer for everyone.

  • Start with what you have: we look at your firewall, endpoint protection and Microsoft 365 licences first, as some already include DNS or web filtering
  • Choosing a service: Cisco DNS-layer security, DNS filtering bundled with endpoint protection, or a protective DNS service from the public sector, compared in plain English
  • Set-up and roll-out: network forwarding, roaming clients for laptops off site, policies, block pages and controls to stop encrypted DNS bypassing the filter
  • Migration help, including planning a move from Umbrella DNS packages to Cisco Secure Access DNS Defense
  • Ongoing help: policy changes, reporting reviews, licence management and renewals, agreed at quote

We work with businesses, schools, charities and public sector organisations.

Frequently asked questions

What is ThreatDown DNS Filtering?

ThreatDown DNS Filtering is the DNS filtering module from ThreatDown, Malwarebytes' business brand. It blocks malicious websites and categories you choose at the DNS lookup, using the ThreatDown agent, and is managed in the Nebula or OneView console with your endpoint protection.

Is DNS Filtering included in ThreatDown bundles?

ThreatDown lists DNS Filtering as an optional add-on available with all of its bundles, Core, Advanced, Elite and Ultimate. Outside a bundle it needs an active Incident Response, Endpoint Protection or EDR subscription as well as the DNS Filtering module.

Is ThreatDown DNS Filtering managed from Nebula or OneView?

Both. Nebula is ThreatDown's single-tenant console for organisations managing their own security; OneView is the multi-tenant console IT providers use. Forever Systems supplies ThreatDown through OneView.

Does ThreatDown DNS Filtering work with DNS over HTTPS?

ThreatDown's requirements say DNS over HTTPS or Secure DNS must be disabled in browsers and operating systems for DNS filtering to work properly, and only UDP DNS traffic is supported. We set those policies centrally as part of deployment.

Is Malwarebytes DNS Filtering the same as ThreatDown DNS Filtering?

Yes. ThreatDown is the name Malwarebytes uses for its business products, so older quotes and invoices may say Malwarebytes DNS Filtering for the same module.

Still have a question about ThreatDown DNS Filtering?

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Next step

Want help choosing or setting up DNS security?

Tell Forever Systems what you need and we will come back to you by email with options and next steps.

  1. 1
    Tell us what you needA few lines is enough: your organisation, users or sites, and timescales.
  2. 2
    We read it and reply by emailWith options and clear next steps.
  3. 3
    You decideChoose the option that suits you and we take it from there.

DNS Security UK is a website of Forever Systems, part of Forever Group. A Cisco Partner. We supply and support several DNS security platforms, so we recommend what fits.

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