Contact us
Cisco Partner

Overview

DNS security for UK organisations

Almost every connection a device makes starts with a DNS lookup. DNS security checks each one and stops people and software reaching phishing, malware and other harmful domains before a connection is made, wherever they work.

  • We reply by email
  • Forever Systems, part of Forever Group

In short

DNS security is a protective layer that checks every domain name a device looks up against threat intelligence and your policy, then refuses to resolve dangerous or unwanted destinations. It blocks known phishing, malware and command-and-control domains for every app, in the office and, with a roaming client, off site. Forever Systems supplies Cisco DNS-layer security and several alternatives.

Not sure where to start?

Tell us what you need to achieve and we will point you to the right option.

Contact us

What DNS security does

The Domain Name System (DNS) turns the names people and software use, such as example.co.uk, into the IP addresses computers actually connect to. Nearly everything starts with a lookup: a browser opening a page, an email client fetching a link preview, an app checking for updates, and malware contacting the server that controls it.

DNS security uses that first step as a checkpoint. Devices send their lookups to a protective resolver instead of an ordinary one. The resolver checks each domain against threat intelligence and the content categories in your policy. Safe lookups are answered as normal; risky ones are refused or sent to a block page, so the connection does not start. Our guide what is DNS security? explains the mechanics, and DNS-layer security shows where it sits alongside firewalls, proxies and endpoint protection.

Because it works on lookups rather than on the traffic itself, DNS security is usually quick to deploy, needs no new hardware and covers every application on a device that uses the protective resolver, not just the web browser. The UK's National Cyber Security Centre (NCSC) publishes guidance on choosing a protective DNS service for private sector organisations, and runs its own free Protective DNS service for eligible public sector bodies. If you just want to know whether you can get protection without paying, our guide to free DNS protection sets out the options and their limits.

Vendors we supply

  • Cisco
  • ThreatDown
  • WatchGuard
  • Webroot

What DNS security blocks

  • Phishing sites: fake login pages and fraud domains, blocked when someone clicks a link in email, chat or a text message.
  • Malware delivery: domains that host malicious downloads or exploit kits, stopped before the file arrives.
  • Command and control: callbacks from an infected device to attacker infrastructure, including algorithmically generated (DGA) domains on services that detect them.
  • Data leaving over DNS: suspicious DNS tunnelling and DNS exfiltration patterns, on services that analyse query behaviour.
  • Brand-new domains: optional categories for newly registered or newly seen domains that have no reputation yet.
  • Unwanted content: categories such as adult content, gambling or file sharing, set per group for acceptable use and safeguarding.

Protection follows the device. In the office, the network's DNS points at the protective resolver. On laptops, phones and Chromebooks, a lightweight agent does the same job at home, on hotel Wi-Fi or on mobile data; our guide to DNS roaming clients compares the options. For the wider threat picture, see DNS attacks.

Where to start

This site is organised around the questions we are asked most. Pick the row that matches what you need.

TopicWhat it coversStart here
Protective DNSWhat PDNS is, the NCSC's free public sector service and how to choose a commercial oneProtective DNS and NCSC PDNS
Cisco DNS-layer securityUmbrella's DNS packages and their successor, Secure Access DNS DefenseCisco DNS-layer security
Other options we supplyDNSFilter, Webroot, ThreatDown, Sophos, WatchGuard, SASE, browser and mobile optionsDNS security solutions
ThreatsTunnelling, exfiltration, hijacking, spoofing and malicious domainsDNS attacks and the malicious domain checker guide
Encrypted DNSDNS over HTTPS and TLS, bypass risks, Encrypted Client Hello and DNSSECEncrypted DNS, DNS over HTTPS and DNSSEC
Off-site devicesKeeping laptops, phones and Chromebooks protected at home and on public Wi-FiDNS roaming clients
Schools and collegesKCSIE, the DfE filtering standards and PDNS for SchoolsWeb filtering for schools
Getting it rightA practical checklist and how to prove it worksDNS security best practices and DNS security test

Not sure which package fits? Ask us

Tell us what you need and we will help you choose the right package.

Contact us

Cisco DNS-layer security: Umbrella and Secure Access DNS Defense

Cisco Umbrella grew out of OpenDNS, which Cisco bought in 2015, and uses threat intelligence from Cisco Talos. Its two DNS packages work at the DNS layer: DNS Security Essentials blocks threats and unwanted content categories when a domain is looked up, and DNS Security Advantage adds an intelligent proxy that inspects URLs and files on risky domains. The SIG packages go beyond the DNS layer with a full secure web gateway, cloud-delivered firewall and CASB.

Cisco has announced the end of sale and end of life of Umbrella SIG and DNS. The last day to order is 31 January 2027, the last day to renew or add to a subscription is 31 January 2028 and the last date of support is 31 January 2029. Cisco's Umbrella website now says Umbrella has evolved to Cisco Secure Access, and Cisco's notice names Secure Access DNS Defense packages (DNS Essentials, DNS Advantage and DNS EDU Essentials for education) as the migration products for the Umbrella DNS packages. Cisco says DNS Defense gives you all Umbrella DNS features and more, including AI-based DNS tunnelling and domain generation algorithm (DGA) detection.

Forever Systems is a Cisco Partner. Our Cisco DNS-layer security page maps every Umbrella variant to what it does at the DNS layer, DNS Defense vs Umbrella explains what changes, and Cisco Umbrella vs DNSFilter compares Cisco with a popular standalone alternative. Package, pricing and set-up detail lives on our specialist Cisco Umbrella site, including its end of life guide, and DNS Defense is covered on Cisco Secure.

Other DNS security options we supply

Cisco is not the only answer, and sometimes the right DNS protection is already sitting in a product you pay for. These are the options we supply, grouped by how they are delivered.

OptionHow it is deliveredOften a good fit for
DNSFilterStandalone cloud DNS security with network, relay and roaming client deploymentOrganisations and schools that want DNS-only protection with flexible deployment
Webroot DNS ProtectionAdd-on to Webroot Business Endpoint ProtectionExisting Webroot endpoint customers
ThreatDown DNS FilteringOptional add-on to ThreatDown bundles, using the same agentThreatDown (Malwarebytes) endpoint customers
Sophos DNS ProtectionPart of the Sophos Firewall Xstream Protection bundle and of Sophos Workspace ProtectionSophos firewall or endpoint estates
WatchGuard DNSWatchFirebox security service in the Total Security Suite, and in the Prime Security Suite on newer Firebox appliancesSites protected by a WatchGuard Firebox
SASE platformsDNS filtering inside Check Point SASE Internet Access, Todyl, NordLayer (Core and Premium) and ExiumTeams replacing a VPN who want DNS and web controls together
Browser and mobileDefensX browser-based DNS protection; Secure DNS in Lookout Mobile Endpoint Security AdvancedBrowser-centric work and mobile fleets

Our DNS security solutions page compares all of them side by side. For licensing and quotes by product, see DNS filtering software on Software Licensing UK.

Need help choosing?

We will recommend what fits your organisation and explain why, in plain English.

Contact us

Public sector bodies and schools

If your organisation is eligible for the NCSC's Protective DNS service, start there. The NCSC says it is free and centrally funded, and that the Cabinet Office has mandated it for central government departments; its private sector guidance adds that a commercially procured service should not be considered a substitute where you qualify. We do not run or resell NCSC PDNS; our page on NCSC PDNS explains who it is for and how to sign up through MyNCSC.

In October 2024 the NCSC opened PDNS for Schools to all UK schools, including academies, multi-academy trusts and independent schools, usually by asking their DNS provider to register. It blocks domains known to be malicious, but it is a security service rather than a content filter, so schools still need filtering and monitoring that meets KCSIE and the DfE standards. Our hub on web filtering for schools explains where DNS filtering fits and how to test your school's web filter.

How Forever Systems helps

We are independent of any single DNS vendor, so we start with how DNS works in your organisation today rather than with a product.

  1. Review: we can check which resolvers answer your lookups, whether laptops and phones are protected off site, whether browsers use their own encrypted DNS, and what you already own that includes DNS protection.
  2. Recommend: the option that fits your estate, from a standalone service to DNS protection built into your firewall, endpoint or SASE platform.
  3. Deploy: point networks and internal DNS servers at the protective resolver, keep internal names resolving locally, and roll out roaming clients through Microsoft Intune or your device management tool.
  4. Tune: we can review the early blocked lookups with you and adjust categories and allow lists so people can work.
  5. Support: ongoing help and changes if you want them, with the scope confirmed at quote.

Comparing DNS security solutions or DNS protection services from several suppliers? Because we supply more than one, we can explain the trade-offs in plain words and point out where something you already own may cover part of the job. Pricing depends on the product, the number of users or devices and the term, so ask us for a quote.

Explore DNS security

What is DNS security?How DNS works, why it is a security risk, and what DNS protection can and cannot block.DNS-layer securityWhat layer DNS sits in, which ports it uses, and why DNS is a useful first security checkpoint.DNS security best practicesA practical checklist built on NCSC guidance: resolvers, bypass controls, roaming, logging and your own domains.DNS security testHow to check which resolver devices use, prove blocking works on and off site, and catch DoH bypass.Protective DNSWhat protective DNS is, the NCSC service for the public sector, and a checklist for choosing a provider.DNS sinkholeHow a DNS sinkhole redirects malicious lookups, how it compares with NXDOMAIN and block pages, and how to use it.Free DNS protectionFree DNS protection and DNS filtering options compared, and what a paid service adds for a business.DNS attacksThe main DNS attack types, what each one does and which control stops it.Malicious domain checkerHow to check a suspicious domain safely, what makes a domain malicious and how to block it for everyone.Encrypted DNSDNS over HTTPS and DNS over TLS explained, the privacy gain, the bypass risk and how to keep control.DNSSECWhat DNS Security Extensions protect against, what they do not, how to check your domain and whether it is worth it.Cisco DNS-layer securityEvery Umbrella and Secure Access DNS Defense package, seen from the DNS layer.DNS security solutionsEvery DNS-layer security option we supply, compared: standalone DNS, endpoint add-ons, firewall services, SASE, browser and mobile.DNS roaming clientsHow roaming clients keep laptops and mobiles under DNS protection at home and on public Wi-Fi, and the options we supply.DNS vs URL filteringDomain-level decisions vs full-URL decisions through a proxy, with Cisco's three layers as a worked example.Web filtering for schoolsWhy UK schools filter, what DNS filtering covers and misses, and the options for schools, colleges and trusts.

How Forever Systems helps with DNS security

We are an independent UK IT and cyber security provider and a Cisco Partner. We supply Cisco Umbrella and Cisco Secure Access DNS Defense, and a range of other DNS filtering options, so we can recommend what fits rather than one answer for everyone.

  • Start with what you have: we look at your firewall, endpoint protection and Microsoft 365 licences first, as some already include DNS or web filtering
  • Choosing a service: Cisco DNS-layer security, DNS filtering bundled with endpoint protection, or a protective DNS service from the public sector, compared in plain English
  • Set-up and roll-out: network forwarding, roaming clients for laptops off site, policies, block pages and controls to stop encrypted DNS bypassing the filter
  • Migration help, including planning a move from Umbrella DNS packages to Cisco Secure Access DNS Defense
  • Ongoing help: policy changes, reporting reviews, licence management and renewals, agreed at quote

We work with businesses, schools, charities and public sector organisations.

Frequently asked questions

What is DNS security?

DNS security is the set of controls that stops the Domain Name System being used against you. Most often it means sending every lookup to a protective resolver that refuses to resolve phishing, malware and command-and-control domains. It also covers protecting your own domains from hijacking and tampering.

Is DNS filtering the same as DNS security?

They overlap. DNS filtering blocks domains by threat and content category. DNS security is the broader goal: it includes filtering, plus detecting DNS tunnelling and DGA domains, logging, controlling encrypted DNS so it cannot bypass your resolver, and securing your own domains with DNSSEC and registrar protection.

Do small businesses need DNS security?

It is one of the simplest protective layers a small business can add. It works for every device that uses your resolver, needs no hardware, and can stop links to known phishing and malware domains before they load. Some endpoint, firewall and SASE products already include DNS filtering, so check what you own first.

Is Cisco Umbrella being replaced?

Cisco has announced the end of sale and end of life of the Umbrella DNS and SIG packages: the last day to order is 31 January 2027, renewals and additions end on 31 January 2028 and support ends on 31 January 2029. Cisco names Secure Access DNS Defense as the migration path for Umbrella's DNS packages.

What is the difference between DNS filtering and web filtering?

DNS filtering decides whether a domain may be looked up, so it blocks whole domains for every app but cannot see individual pages or files. Web filtering through a proxy or secure web gateway sees full URLs and, with HTTPS inspection, content. Many organisations use DNS filtering as the first layer and add a web gateway where they need page-level control.

How much does DNS security cost?

It depends on the product, how it is licensed (per user, per device or by network) and the term. Ask us for a quote and we will compare the options that fit your organisation.

Still have a question about DNS security?

Ask us and a member of our team will reply by email.

Contact us

Next step

Want help choosing or setting up DNS security?

Tell Forever Systems what you need and we will come back to you by email with options and next steps.

  1. 1
    Tell us what you needA few lines is enough: your organisation, users or sites, and timescales.
  2. 2
    We read it and reply by emailWith options and clear next steps.
  3. 3
    You decideChoose the option that suits you and we take it from there.

DNS Security UK is a website of Forever Systems, part of Forever Group. A Cisco Partner. We supply and support several DNS security platforms, so we recommend what fits.

Send a quick enquiry

We reply by email.

About: DNS security

We only use these details to reply to your enquiry.

Talk to us about DNS security

We reply by email.

We only use these details to reply to your enquiry.
Talk to us aboutDNS security
Contact us